Reseller FAQ |
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How does your reseller program work? |
We provide you with a set amount of disk space, data
transfer allowance, and multiple accounts. You can provision these any way
you wish. For example, if you had 1000
megabytes of disk space and 10 domains, you could give each domain 100
megabytes, or give one domain 900 megabytes and give the remaining domains
10 megabytes each, and so on. Also, you have a number of programming and
other features such as PHP and Perl. You
can turn these on and off to create your system
of hosting packages that you design yourself. |
I don't want to resell, but I have several domains
of my own I wish to host. Can I use your reseller program to host my
personal domains? |
Yes, our multiple-domain reseller accounts are a
cost-effective way to host many personal or company websites, all for one
set monthly fee. |
Is there any way to get discounts or credits on your regular hosting
packages without being a reseller? |
Yes, we offer discounts on our regular hosting packages, contact-us
for details. Also, we have a Referer program if you refer a client. |
Will you provide tech support for my resold
customers? |
As an Atek Canada reseller, you will be responsible
for providing technical support to your customers. Atek Canada will
provide technical support to you. We do not contact a reseller client. |
Can I have my own name
servers. How does that work? |
Yes, every domain name must have name servers associated with it
that point to the domain name at the Web server that the website
files reside on. For example, two of our name servers are
"nsXX.atekcanada.com". You can use our
anonymous nameserver however having your own
name servers will allow you to use your domain name (along with a prefix
such as ns10 and ns20), thereby disguising the fact that you are a reseller.
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Can I purchase additional disk space if I need
it? |
Yes, if you need additional disk space, you can add space
or upgrade
to the next level reseller package. If you are already at the highest
level reseller package, you may purchase multiple packages or you may also
wish to consider getting getting one of our dedicated
servers, which will give you significantly more disk space than a
regular reseller account. |
Can I copy some of your website to use for my
reselling business? |
Yes, but you will need to get a written approoval. when you
finish your website send us a request and we will verify
and send you a legal right of use. |
Can I pay for my reseller account by check or money
order? |
Yes, a reseller account can be paid by credit card check or money
order, however if it is your first time, the activation may be delayed
until we receive the payment. |
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