Atek Canada - Voip_administration

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Internet Phone System

Knowledge and Technical Guide for Administrators and Resellers

1.1.1 - Components of a SIP Network

1.1.2 - Provisioning Overview

1.1.3 - Security Overview

1.1.3.1 - Proxy Servers

1.1.4 - SIP Services

1.1.4.1 - Basic Services

1.1.4.2 - Enhanced Services

1.1.4.3 - PSTN Interworking

1.2 - Network Address Translation (NAT) Traversal

1.2.1 - What is a NAT or NAPT (Network Address Port Translator)?

1.2.2 - VoIP-NAT Interworking

1.3 - Voice Quality Overview

2 - Hardware Overview

2.1 - Phone Adapter LED Status

2.2 - Broadband Router (RT31P2) LED Status

3 - Software Configuration Mechanisms

3.1 - Configuration Profile Formats

3.1.1 - Using the Supplemental Profile Compiler

3.1.2 - Encrypting and Compressing XML configuration files

3.2 - Secure Initial Configuration

3.3 - Web Interface

3.3.1 - Web Interface Conventions

3.3.2 - Administration Privileges

3.3.3 - Basic and Advanced Views

3.4 - Functional Configuration URLs

3.4.1 - Upgrade URL

3.4.2 - Resync URL

3.4.3 - Reboot URL

3.5 - Configuration via the IVR (PAP2 only)

4 - Configuration Parameters

4.1 - Data Types

4.1.1 - Conventions

4.2 - Provisioning Related Parameters

4.2.1 - Firmware Upgrade

4.2.2 - Provisioning Server Redundancy

4.2.3 - Configuring the Web Server and IVR

System Configuration

4.3 - Basic Networking Configuration

Network Configuration

4.4 - Basic Account Configuration

4.5 - Configuration for NAT Traversal

4.6 - Media and SDP (Session Description Protocol) Configuration

4.6.1 - DTMF and Hookflash

4.6.2 - Codec and Audio Settings

4.6.3 - Dynamic Payload Types and SDP Codec Names

4.6.4 - Secure Media Implementation:

4.6.5 - Outbound Call Codec Selection Codes:

4.7 - Supplementary Services

4.7.1 - Supplementary Services activated internally

4.7.2 - Call Forwarding Implemented internally

4.7.3 - Supplementary Services implemented in the service provider network

4.8 - Dial Plan Configuration

4.8.1 - Speed Dialing Settings

4.9 - Progress Tone and Ring Configuration

4.9.1 - Distinctive Ring and Other Ring Settings

4.9.2 - Progress Tones

4.10 - Less Frequently Used Paramters

4.10.1 - Advanced Protocol Parameters

4.10.2 - Additional User Account Information

4.10.3 - Per-Line Polarity Settings

4.10.4 - Additional Timer Values (sec)

4.10.5 - Miscellaneous Parameters

5 - Expected Feature Behavior

5.1 - Originating a Phone Call

5.2 - Receiving a Phone Call

5.3 - Caller ID

5.4 - Calling Line Identification Presentation (CLIP)

5.5 - Calling Line Identification Restriction (CLIR) � Caller ID Blocking

5.6 - Call Waiting

5.7 - Disable or Cancel Call Waiting

5.8 - Call-Waiting with Caller ID

5.9 - Voice Mail

5.10 - Attendant Call Transfer

5.11 - Unattended or �Blind� Call Transfer

5.12 - Call Hold

5.13 - Three-Way Calling

5.14 - Three-Way Ad-Hoc Conference Calling

5.15 - Call Return

5.16 - Automatic Call Back

5.17 - Call FWD � Unconditional

5.18 - Call FWD � Busy

5.19 - Call FWD - No Answer

5.20 - Anonymous Call Blocking

5.21 - Distinctive / Priority Ringing and Call Waiting Tone

5.22 - Speed Calling � Up to Eight (8) Numbers or IP Addresses

6 - Troubleshooting

6.1 - Call Statistics Reporting

6.2 - Enabling Logging and Debugging

6.3 - Error and Log Reporting

6.4 - Internal Error Codes

6.5 - Provisioning and Upgrade result codes

6.6 - Table of SIP Response Codes (Error Codes)

7 - Summary of Implemented Features and Specifications

7.1 - Data Networking Features

7.1.1 - MAC Address (IEEE 802.3)

7.1.2 - IPv4 � Internet Protocol Version 4 (RFC 791) upgradeable to v6 (RFC 1883)

7.1.3 - ARP � Address Resolution Protocol

7.1.4 - DNS � A Record (RFC 1706), SRV Record (RFC 2782)

7.1.5 - DiffServ (RFC 2475) and ToS � Type of Service (RFC 791/1349)

7.1.6 - DHCP Client � Dynamic Host Configuration Protocol (RFC 2131)

7.1.7 - ICMP � Internet Control Message Protocol (RFC792)

7.1.8 - TCP � Transmission Control Protocol (RFC793)

7.1.9 - UDP � User Datagram Protocol (RFC768)

7.1.10 - RTP � Real Time Protocol (RFC 1889) (RFC 1890)

7.1.11 - RTCP � Real Time Control Protocol (RFC 1889)

7.2 - Voice Features

7.2.1 - SIPv2 � Session Initiation Protocol Version 2 (RFC 3261-3265)

7.2.1.1 - SIP Proxy Redundancy � Static or Dynamic via DNS SRV

7.2.1.2 - Re-registration with Primary SIP Proxy Server

7.2.1.3 - SIP Support in Network Address Translation Networks � NAT

7.2.2 - Codec Name Assignment

7.2.3 - Secure Calls

7.2.4 - Voice Algorithms:

7.2.4.1 - G.711 (A-law and m�-law)

7.2.4.2 - G.726

7.2.4.3 - G.729A

7.2.4.4 - G.723.1

7.2.5 - Codec Selection

7.2.6 - Dynamic Payload

7.2.7 - Adjustable Audio Frames Per Packet

7.2.8 - Fax Tone Detection Pass-Through

7.2.9 - DTMF: In-band & Out-of-Band (RFC 2833) (SIP INFO *)

7.2.10 - Call Progress Tone Generation

7.2.11 - Call Progress Tone Pass Through

7.2.12 - Jitter Buffer � Dynamic (Adaptive)

7.2.13 - Full Duplex Audio

7.2.14 - Echo Cancellation � Up to 8 ms Echo Tail

7.2.15 - Voice Activity Detection with Silence Suppression & Comfort...

7.2.16 - Attenuation / Gain Adjustment

7.2.17 - Signaling Hook Flash Event

7.2.18 - Configurable Flash / Switch Hook Timer

7.2.19 - Configurable Dial Plan with Interdigit Timers

7.2.20 - Message Waiting Indicator Tones � MWI

7.2.21 - Polarity Control

7.2.22 - Calling Party Control � CPC

7.2.23 - International Caller ID Delivery

7.2.24 - Streaming Audio Server � SAS

7.2.25 - Music On Hold � MOH

7.3 - Security Features

7.3.1 - Multiple Administration Layers (Levels and Permissions)

7.3.2 - HTTP Digest � Encrypted Authentication via MD5 (RFC 1321)

7.3.3 - HTTPS with Client Certificate

7.4 - Administration and Maintenance Features

7.4.1 - Web Browser Administration and Configuration via Integral Web Server

7.4.2 - Telephone Key Pad Configuration with Interactive Voice Prompts

7.4.3 - Automated Provisioning & Upgrade via TFTP, HTTP and HTTPS

7.4.4 - Periodic Notification of Upgrade Availability via NOTIFY or HTTP

7.4.5 - Non-Intrusive, In-Service Upgrades

7.4.6 - Report Generation and Event Logging

7.4.7 - Syslog and Debug Server Records

8 - List of all configuration parameters



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